The Crucial Role of Customer Service in the Supply Chain Industry

Supply Chain Customer Service

In today’s competitive market landscape, the significance of customer service within the supply chain industry cannot be overstated. As businesses strive to meet and exceed customer expectations, the impact of customer service on a brand’s reputation and customer loyalty has become more pronounced than ever. The statistics speak volumes about the pivotal role customer service plays in shaping consumer perceptions and decisions. According to Arena … Read More

Port of Savannah Container Volume Increasing

2022 fiscally has been a huge success, according to the Georgia Ports Authority. In one year, Port of Savannah has recorded 5.76 million twenty-foot units being handled, making it an 8% overall increase year over year. Simultaneously, the port of Savannah has also announced that June 2022 was also a record-breaking month for them, handling 494,107 TEUs, which is a rise of a 10.6% increase … Read More

5 Tips When Exporting Your Goods

Exports consolidations

Listen to this article here: GLC INC. · 5 Tips When Exporting Goods So you have found yourself an international client who loves your product and is ready to place a large order.

Customs Brokerage Question of the Month

Customs Question of the Month

Q: What are Anti-Dumping and Countervailing Duties? A: Antidumping (AD) and Countervailing Duties (CVD) are intended to offset the value of dumping and/or subsidization, thereby leveling the playing field for domestic industries taking a hit by unfairly traded imports. “Dumping” occurs when foreign manufacturers sell goods in the United States less than fair value, causing injury to the U.S. industry. AD cases are company-specific; their … Read More

U.S. Port Congestion Makes Its Way To The East Coast

US port congestion

New equipment shortages and congestion are evolving on the East Coast as import numbers continue to grow. The increased volume seen in Savannah and New York is in response to the bottleneck in Los Angeles and Long Beach, which shows little signs of letting up.