In today’s competitive market landscape, the significance of customer service within the supply chain industry cannot be overstated. As businesses strive to meet and exceed customer expectations, the impact of customer service on a brand’s reputation and customer loyalty has become more pronounced than ever. The statistics speak volumes about the pivotal role customer service plays in shaping consumer perceptions and decisions. According to Arena … Read More
Transloading and Intermodal Synergy
In today’s rapidly evolving global marketplace, the efficient movement of goods has become a cornerstone of success for businesses across industries. As international trade continues to grow and e-commerce takes center stage, companies are seeking innovative ways to optimize their logistics strategies. One such solution that has gained prominence is transloading, a shipping technique that facilitates the seamless transfer of goods between different modes of … Read More
Rail Strike Looming Before the Holidays
A new potential rail strike is in the works after the largest rail union in the U.S. rejected its labor contract as of Monday, November 21st, over concerns about schedules and lack of paid sick time. Fear is setting in on what this means for potential shutdowns and the timelines, as this marks the fourth union to date to have failed to approve contracts. SMART-TD, … Read More
Industry Reporting a Short Term Decline
According to the data provided by the Intermodal Association of North America (IANA), the market saw a decline in Intermodal transportation, reporting a significant decline in September 2021. Read Here
Transloading, What It Is And Why You Should Be Doing It
With the current shipping climate creating bottlenecks and intermodal equipment shortages, transloading has become vital in maintaining many supply chains’ integrity.