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The Crucial Role of Customer Service in the Supply Chain Industry

In today’s competitive market landscape, the significance of customer service within the supply chain industry cannot be overstated. As businesses strive to meet and exceed customer expectations, the impact of customer service on a brand’s reputation and customer loyalty has become more pronounced than ever. The statistics speak volumes about the pivotal role customer service plays in shaping consumer perceptions and decisions. According to Arena … Read More

Major Carriers Announce Significant General Rate Increase for February

Commencing February 1st, 2024, the shipping industry is poised for a notable shift as major carriers announce a General Rate Increase (GRI) on ocean freight, with Transpacific FEU cost set to rise well above the five-thousand-dollar mark. This development holds implications for global supply chains, businesses, and consumers, emphasizing the interconnectedness of the world’s economies. Understanding GRI in Ocean Freight A General Rate Increase (GRI) … Read More

Struggles at the Panama Canal: Severe Drought, Falling Transits

The Panama Canal, a crucial artery for global trade, is facing a squeeze. While container ships are finding a silver lining, the overall number of transits is plummeting, and climate change sits at the heart of the issue. Let’s dive into the current situation and explore what it means for the global economy. Droughts Bite, Traffic Drops Water Woes: The main culprit is a severe … Read More

Turbulent Waters: The Red Sea’s Impact on Global Logistics

The global logistics sector is grappling with significant challenges due to recent upheavals in the Red Sea region. Carriers, attempting to steer clear of attacks by Iran-backed Houthi militants in Yemen, have redirected over $200 billion in trade away from this vital maritime corridor, a move reported by NBC. This strategic shift in shipping routes is having far-reaching effects on international trade. Compounding this situation … Read More

The Complete Guide on How to Prepare for Chinese Golden Week

As the Chinese Golden Week in February approaches, businesses and supply chain managers around the world brace for the impact of this significant holiday period. With factories closing and the pace of business slowing down in one of the world’s largest manufacturing hubs, preparing effectively is crucial to mitigate disruptions and capitalize on opportunities. Here’s how companies, guided by the expertise of Global Logistical Connections … Read More

Lastest Update: Customer Advisory ZMP Service

Customer Advisory ZMP Service לקוח יקר, אנו רוצים ליידע אותך ששירות ה ZMP ימשיך לשרת כל נמלי ים התיכון והישראליים. הפעילויות למעברי הנמלים ימשיכו תוך כדי שמירה על הסטנדרטים הגבוהים ביותר של בטיחות, החיוניים להגנה על אינטרסיהם של כל בעלי העניין. Dear valued ZIM customer, please be advised that the ZMP service will continue to serve all its East Med and Israeli ports. Operations to … Read More

Keeping the Freight Industry Informed: Israel at War

As the conflict in Israel continues to unfold, the Israeli Federation of International Freight Forwarders and Customs Clearing Agents is committed to keeping our partners, and the broader business community informed. The “Swords of Iron” – Israel at War – Bulletin #7, offers valuable insights into the consequences of the conflict on trade relationships and potential disruptions to major trade routes. We aim to provide a … Read More

Port of Long Beach Forecasts ‘Modest’ Peak Shipping Season

The Port of Long Beach, one of the most important ports in the United States, is expecting a “modest” peak shipping season this year. According to the site JCaptain, the port moved 578,249 twenty-foot equivalent units (TEUs) last month, marking a decrease of 26.4% compared to last year’s exceptionally busy July. Imports went down by 27.9% to 271,086 TEUs, exports decreased by 17.6% to 90,134 … Read More

The Synergy of Transloading and Intermodal Shipping

In today’s rapidly evolving global marketplace, the efficient movement of goods has become a cornerstone of success for businesses across industries. As international trade continues to grow and e-commerce takes center stage, companies are seeking innovative ways to optimize their logistics strategies. One such solution that has gained prominence is transloading, a shipping technique that facilitates the seamless transfer of goods between different modes of … Read More

Is the Merchandising Processing Fee (MPF) Increasing this year?

Q: Is the Merchandising Processing Fee (MPF) Increasing in 2021? A: Yes, U.S. Customs & Border Protection (CBP), posted notice of the below-noted increase(s) in user fees, which are effective October 1, 2023. CBP will increase Consolidated Omnibus Budget Reconciliation Act (COBRA) ‘User Fees’ by 26.670 per­cent to adjust for inflation in the fiscal year 2024. New Rates Include: MPF Minimum:  $31.67 (previously $27.75) MPF … Read More